Les Schwab Tire Centers Complaints and Reviews

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Les Schwab Tire Centers
Main address: 20900 Cooley Rd 97701-3406 Bend Oregon
(541) 416-5140, (541) 447-4136, ,
  • 414+17 mobile complaints
  • $89.3K claimed losses
  • $207 average
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  • 1 day ago
  • Service Centers and Customer Services
  • Spokane, Washington
  • Tires
  • 7

I purchased four tires in Spokane at a cost of nearly $600 that were rated for 40,000 miles. With only 20,000 miles on them I went in for an air check and they said I needed four new tires. When I asked about the warranty they said that it was an alignment problem and not covered. This is too convenient...they are expecting me to spend another $600. This is what is wrong with American... Read more

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  • Nov 20
  • Equipment
  • Lebanon, Oregon
  • Factory Wheels
  • 20

Bought a set of factory wheels (new takeoffs) for my truck. 4 different people at 2 stores told me they could use my factory TPS's again. I went to pay after installation and on the bill was 4 new TPS's at $60 each! They said whoever told me about the tire pressure sensors did not have experience (was the Assistant Manager). Over the next 5 months went to 3 different stores to get tires and... Read more

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1 of 2

Before to buy wheals on my Toyota Prius I asked that I need the Corect center hub which is 54.1. The specialist sold me 4 wheals with Niger size. I came back in5 days and he was aggressive with me. He sad if I will not get out he will call the guy that will get me out from their parking lot. It was a really bad experience. I have never thought that Tire Les Schwab can do that. Add comment

     

  • Nov 17
  • Service Centers and Customer Services
  • Salem, Oregon
  • Front End Alignment
  • 48

Went in to get a front end alignment after getting new tires elsewhere a week prior. The guy that looked at my car, said he couldn't do an alignment because the front end needed a lot of work. I had my two young boys with me and still remember the lecture he gave me to this day. After I said I couldn't afford the work at that time, he told me I SHOULD NOT be driving the car with my young kids... Read more

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  • Nov 13
  • Service Centers and Customer Services
  • Brookings, Oregon
  • Tires Repair
  • 39

I was a faithful customer for years, from Seattle to Phoenix Arizona. I even met Les in person back in the eighties. Les had integrity and built his business on customer service. He even helped a guy out with groceries by handing you a package of his own ranch grown beef. I never heard a bad word about stores I frequented. I recently retired to Brookings Oregon and have done business at the local... Read more

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Not very professional like ... When it came to helping me as a customer it seem like I was joke .... What ever I was asking.... Add comment

I went le swchab tire store at verendale Spokane was ... They were help full .. But it seem like I was a joke for there moment... Not very professional like . Instead of understanding... Just kept joking... Add comment

     

  • Nov 10
  • Service Centers and Customer Services
  • Vancouver, Washington
  • Studded Snow Tires
  • 49

I went to Less Swab and purchased 4 new studded tires while out of town in Clackamas. When I got home I realized the tires were on backwards on all four corners. I called the store where they were installed they said that they were very sorry for the mistake. I asked if one of my local stores could swap them they stated yes. I went to the Less Swab location on 118th & Millplain in... Read more

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  • Nov 08
  • Service Centers and Customer Services
  • Woodland, Washington
  • Brake Inspection
  • 58

I went into the Woodland, Wa Les Schwab. I noticed my right front passenger rim was coated in dust and none of the others were. So, a trip to Schwab was in order. I asked for a brake inspection and they took my keys and drove it into the shop. But first they did a tire inspection....?? So after that, they came and said "You need new tires before we can inspect the brakes"... "Oh heck no" I... Read more

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  • Oct 27
  • Service Centers and Customer Services
  • Tire Coupon
  • 42

we have le schwab customers for about 30 years but in rathdrum there was a perfection tire we had been going to the store in hayden so we went to the brand new store in rathdrum and had a service done and met matt the manager. they left us waiting in the waiting room and called our home to tell us our car was ready and we waited 2 hrs for our car and they totally forgot us. matt said he would... Read more

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