Les Schwab Tire Centers Complaints and Reviews

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Les Schwab Tire Centers
Main address: 20900 Cooley Rd 97701-3406 Bend Oregon
(541) 416-5140, (541) 447-4136, ,
  • 402+12 mobile complaints
  • $86.5K claimed losses
  • $209 average
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  • 1 day ago
  • Service Centers and Customer Services
  • San Bruno, California
  • Tire Rotation Service
  • 11

Brought my truck in to Les Schwab tire store in Elko Nevada. Asked the front desk if they had time for a simple tire rotation. They said sure. Asked if they were busy and they said no. 45 minutes later the tire tech went to go get my vehicle. about 15 minutes later they said my truck was ready. When walking towards my vehicle I notice they broke one of the center caps. When I told the front desk... Read more

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  • Sep 18
  • Service Centers and Customer Services
  • Tire Sensor Light
  • 65

I turn into Les Schwab in Wapato, WA because my tire sensor light comes on and my steering wheel pulls slightly to the right, an obvious indication of a low tire. Upon arrival I state my business and told to park on the end and someone will be with me in 10 to 15 minutes, fine, no problem waiting. 15 minutes go by and still no help. Figure I'll wait a little longer even though I had somewhere to... Read more

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Went and set up 4 tire sale. One of my tires is very scary to drive on. I forgot my wallet, my bank was next door but shut the doors right before I got there. After returning they said sorry hopefully you make it home ok. After thinking I code read them my card number from memory I went back to the doors and they closed 5 mins later.. Add comment

     

  • Sep 09
  • Service Centers and Customer Services
  • Bremerton, Washington
  • Les Schwab Tires
  • 63

My fiance went to les schwab in east bremerton and they started to take his tires and rims off only to find he needed different lugs for his new rims. Ok fine he took the car and parked it while waiting for the lugs on his way back to les schwab his tire came almost completely off while on the freeway... thank goodness he drives truck for a living or it could have been a horrible accident... that... Read more

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  • Sep 08
  • Service Centers and Customer Services
  • Auto Breaks
  • 65

I was hearing a scraping sound coming from my car after having my breaks changed (not by les schwab) so I called to schedule and appt to have then looked at by the local les schwab in Salem. They had me scheduled for 11 so I brought my car in and they said it would take about half An hour for the inspection. So I had someone pick me up so I didn't have to wait around with my 2 year old because he... Read more

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  • Sep 02
  • Service Centers and Customer Services
  • Mccall, Idaho
  • Wheel Service
  • 68

In July of 2014, I went to Schwab and talked to Nate the manager, I was trying to decide between buying new wheels or paying to have my old tires taken off my wheels, so that I could install new tires. Nate told me that he could get them apart and quoted me $60. On 8/11/14 I dropped them off. I specifically asked Nate if he could do them without scratching them, he said that he could. I called... Read more

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  • Sep 02
  • Service Centers and Customer Services
  • Los Angeles, California
  • Slow Service
  • 19

In ontario oregon i came in for a balancing and retorquing before a road trip and had to wait over an hour and a half for them to get it done. While i was waiting i noticed at least 4 employees very frequently just standing in a group snacking and talking instead of providing the customer service that would make me come back. This is a terrible location when it comes to customer service and i... Read more

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  • Aug 20
  • Service Centers and Customer Services
  • Burien, Washington
  • Car Battery
  • 30

Needed new car battery. Burien Store. Was told 90 minutes. They did not even touch the car after 90 minutes. This was a 20 minute job tops. I even helped them pick out what battery I desired. Easy... was even quoted 115$. Went to another battery store and purchased and had new battery installed...15 minutes. sigh... Fix your communication issues at this store. Be honest in your work. Les... Read more

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  • Aug 18
  • Service Centers and Customer Services
  • Flat Tire
  • 68

I usually have great experiences with this company, until recently. I had gotten to work, and realized i had a flat tire. I had to work until evening, so I got the spare on and had no choice but to go in after work. We had called from work around 11 am to check if I'd be ok to go in after I got off at 5:30 (they close @ 6) and they assured us that it was perfectly ok. I arrived around 5:40. A... Read more

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  • Aug 18
  • Service Centers and Customer Services
  • Springfield, Oregon
  • Brake Job
  • 47

Les Schwab moment I have had pretty good luck with Les Schwab. I needed new window wipers and they kept trying different ones until I got some that gave the best coverage. Then there was the time that my tire was flat and they fixed it for free. During the winter months my front breaks were squealing and so I took it in to Les Schwab. It only happened first thing in the morning and I was... Read more

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