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1.9 Based on 89 reviews
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  • Customers like
    • Polite employees 5
    • Location 5
    • Toyo tire 2
  • Customers don't like
    • Unwillingness to make things right 8
    • Do not look at facts of claim 5
    • Poor management 4
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Haha I had the same issue.. Only my bill was in the$500's I plan on going to the tire store Tuesday...

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Absolutely terrible experience. Horrible communication in shop and a very unprofessional manager. Horrible attitude. Waste of money.

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I had a tire tread separation once and I had it replaced and only paid for half the price of a new tire. Well I had another tire with exactly the same occurance, but I received only tread remaining Credit and also charged for a new stem and balance which came out to twice the price as the the first occurance. All same except the price, poor customer service in Clackamas, Or.

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Im shopping new tires for my p/u and called les schwab. Before giving me the price of the tires the salesman told me of all the wonderful benafits of a purchace from them. Free mount and balance, free flat repair, alignment check, road hazard. Then he told me the price of the entry level "cooper " tires in all terrain tread. $536 for 2 ....yikes! I checked online and the coopers run $120 each! What a rip off. So i buy basically 2 sets of tires... Read more

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I took my Subaru in because it was making a noise in the rear end. I had a lot of work done on it but the noise persisted. I took it back many times with poor response. The assistant manager kept saying they put it on the lift and didn't see any leaking fluids. He insisted there was nothing wrong. WRONG. The noise persists. I have been a customer of Les Schwab since I moved to the PNW in 1973 as a student at UI. I trusted them and always got... Read more

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Untrustworthy predatory. Asked to check rear wheel bearings. Got my truck back not notified of rotating my wheels which cause a misalignment with steering shake. Mysteriously 2 coolant hoses became loose and leaking and steering rack leaking. Wtf? Really these people are like a criminal enterprise

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This morning ..July 1...i had to stop at Les Schwab in Ritzville, Wa. To check a problem on our was from Spokane to Seattle. The gentleman helped us quickly, spotted the problem right away (detached air intake hose) and fixed it!!! Did not charge us anything!!! Was nice, fast and very polite! Cudos to this Les Schwab!!!! THANKS..our trip was saved!!

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I know Les Schwab is being sued for pushing unnecessary fixes on people. Well here’s another. My 2013 Santa Fe had 60,000 miles on its original tires and they needed replaced. (No problem so far.) I hadn’t rotated them which I knew had lead to unnecessary wear and cupping. However, instead of finding out if I’d rotated them regularly their proposed fix (which I didn’t ask for) was to replace my shocks and struts at a cost of about $1,2000,... Read more

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We ordered a tire for our motorhome. Went in to the Brookings Oregon store. Waited almost 2 hours to find out the *** that took the order by phone never did order the tire! Now we have to drive to Grants Pass to get the tire. Not very happy. This isn't the first time this store has screwed us or tried to. While on vacation, we took one of our other vehicles in for a tire & we were told it needed rotors, bearings & a bunch of other things. ... Read more

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I would highly advise avoiding this business. It has become clear that the mechanics are inept, unable to recognize a simple rotor problem despite my statement that the problem I had originally brought the vehicle in for was a brake issue. Instead, they claimed it was a control arm causing the issue. $250 later, with a new control arm, I leave and the vehicle is still having the same issue. I bring it back, and now all of a sudden they 'legally'... Read more

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