1.3
  • popcorn1 votes
  • Location1 votes
  • Most employess very polite1 votes
  • Management1 votes
  • Some lie1 votes
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  • 2 days ago
  • Service Centers and Customer Services
  • Fountain Hills, Arizona
  • Auto Repair
  • 6
  • REVIEW RATING 4/5

After they couldn't fix the problem they decided, I should say he decided to dent my vehicle when I wasn't looking. Knew it was Dale the assistant manager at Les Schwab Spokane 2nd ave location. He was the one who lied to me about have the knowledge and ability to fix the problem. That wasn't true and it was apparent after watching them try. Told them I wasn't going to wait around while his... Read more

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  • Dec 16
  • Service Centers and Customer Services
  • Puyallup, Washington
  • Leak Repair
  • 12
  • REVIEW RATING 3/5

Have always gave my business to les shwab...but..i took my car in to fix a slow (-10 lbs overnite) leak that started some time ago. Tech gives me the keys half hour later says he couldnt find a leakand put all the tires at 30 psi. So i drove home and noticed a harsh stiff ride all the way. First thing this morning i thought i would check the cold pressure for *** and giggles. Wow...right front... Read more

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  • Dec 02
  • Service Centers and Customer Services
  • Mcminnville, Oregon
  • 61
  • REVIEW RATING 4/5

I'm 34 and I have had a Les Schwab account for 12 years. I've charged to the limit and paid it off multiple times. I consider myself to be an excellent consumer, loyal customer and asset to this corporation. The local store manager agreed I have been a valued customer when I called and spoke with him about my situation. He was polite yet very firm about the fact that he was not going to help me. ... Read more

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  • Nov 26
  • Service Centers and Customer Services
  • Auburn, California
  • Tire Mounting
  • 36
  • REVIEW RATING 4/5

I went in to Les Schwab, Auburn, CA, for four tires. Ordered the work done. There were no vehicles before me. Over 2 1/2 hours later they took my money and gave me the keys to the wrong car. They put my tires on the wrong car. Before it was all done it took them over 3 1/2 hours to do a 20 minute job. They had no explanation as to WHY it took them 2 1/2 hours to get the 20 minute job done.... Read more

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  • Nov 24
  • Service Centers and Customer Services
  • Spokane, Washington
  • Tires
  • 45
  • REVIEW RATING 4/5

I purchased four tires in Spokane at a cost of nearly $600 that were rated for 40,000 miles. With only 20,000 miles on them I went in for an air check and they said I needed four new tires. When I asked about the warranty they said that it was an alignment problem and not covered. This is too convenient...they are expecting me to spend another $600. This is what is wrong with American... Read more

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  • Nov 20
  • Equipment
  • Lebanon, Oregon
  • Factory Wheels
  • 45
  • REVIEW RATING 4/5

Bought a set of factory wheels (new takeoffs) for my truck. 4 different people at 2 stores told me they could use my factory TPS's again. I went to pay after installation and on the bill was 4 new TPS's at $60 each! They said whoever told me about the tire pressure sensors did not have experience (was the Assistant Manager). Over the next 5 months went to 3 different stores to get tires and... Read more

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1 of 2

Before to buy wheals on my Toyota Prius I asked that I need the Corect center hub which is 54.1. The specialist sold me 4 wheals with Niger size. I came back in5 days and he was aggressive with me. He sad if I will not get out he will call the guy that will get me out from their parking lot. It was a really bad experience. I have never thought that Tire Les Schwab can do that. Add comment

  • Nov 17
  • Service Centers and Customer Services
  • Salem, Oregon
  • Front End Alignment
  • 77
  • REVIEW RATING 4/5

Went in to get a front end alignment after getting new tires elsewhere a week prior. The guy that looked at my car, said he couldn't do an alignment because the front end needed a lot of work. I had my two young boys with me and still remember the lecture he gave me to this day. After I said I couldn't afford the work at that time, he told me I SHOULD NOT be driving the car with my young kids... Read more

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  • Nov 13
  • Service Centers and Customer Services
  • Brookings, Oregon
  • Tires Repair
  • 63
  • REVIEW RATING 4/5

I was a faithful customer for years, from Seattle to Phoenix Arizona. I even met Les in person back in the eighties. Les had integrity and built his business on customer service. He even helped a guy out with groceries by handing you a package of his own ranch grown beef. I never heard a bad word about stores I frequented. I recently retired to Brookings Oregon and have done business at the local... Read more

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