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1.9 Based on 81 reviews
Compare to others
  • Customers like
    • Polite employees 5
    • Location 4
    • Toyo tire 2
  • Customers don't like
    • Unwillingness to make things right 8
    • Do not look at facts of claim 5
    • Poor management 4

I'm 56 and I have been dealing with Les Scwab all my life. I usually get great service. But the last 4-5 times i've gone into the Queensgate store in Richland Washington the service has been horrible. Not just for myself but for a lot of people. Ive seen many finally just walk away because they could not get helped. No one comes out to greet you and you are ignored at the counter. I believe we will start taking our business else where. Read more

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Les Schwab Tire Centers - West Seattle Les Schwab store refuses to replace Tire.
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For years I have always had excellent service with the Burien Les Schwab store. I recommended you to a neighbor family. Their son, Jesse Ritchie bought 2 tires from your West Seattle Store about 3-4 months ago. One tire went flat because of a gash on the tire just adjacent to the tire tread. Jesse took it to the West Seattle Store and he was told 5/14/16 that it was caused by someone slashing his tire and therefore was not under warranty. He... Read more

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We have had to use their services several times in the five month vacation we took back in 2010. Every one was a pleasure. Their staffs was very helpful, and timely, they made us feel like we were special and worthy of their time. Their service reps performed their duties in a timely manner and generally were finished before we could finish the pop corn. We have purchased new tires for our truck and 5th wheel and our tractor and I will... Read more

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We had something (probably a bolt) stuck in our truck tire...it came out and the tire went flat. We went to Les Schwab in South Ogden and they fixed it for free. :) We didn't even buy the tire from there...we will definitely be back when we need new tires! Add comment

I like Les Schwab but yesterday I was disappointed by a local store in Salt Lake City , 2100 S & Redwood. I blew a tire just off the highway and needed my spare mounted so I called the closest store and was told that they would be able to have someone come out within the hour. Knowing they were probably busy that seemed fair and I agreed. Then I received a call from the assistant manger Nick who told me that they wouldn’t be able to help me... Read more

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Had a screw in my "les Schwab"tire... Was told 1 hour wait... Lol.. More like 2 hour wait Add comment

In the past i have always went to les schwab for my tires, i have a total of six cars,so id say ive bought my fair share of tires, normally service is great, untill i decided to pull into the mukilteo les schawb on the mukikteo speedway for a simple patch, the store was not busy,it didnt have but one or two other customers .but from the moment i parked my car the service was terrible, the employees was rude to myself and another customer that... Read more

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Took my ATV in for a wheel change on one tire but I had a spinning lug not and couldn't remove the existing wheel. I was told that they don't have the lug nuts and don't work on ATV's. First time in twenty years Les Schwab has let me down. I will remember this in a couple of months when I need $1000.00 worth of tires on my Jeep. I always thought they worked on wheels and tires. That's ok though, Commercial Tire and Bruneel Tire is just around... Read more

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I have a f250 with under 60k miles. I had the Franklin store to do some front suspension work in august of 2015. They quoted me a price to do the work and a time frame, They then call me back after dropping truck off three times to adjust the price. ( "we forgot parts in the quote" My bill started at $873 and ended at $1275) also forgot to shimmy drive line, and proper tourqe on my U- Bolts. Since then I have had my truck to all 3 bend locations... Read more

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At time of purchasing tires and shock repair, seemed great. Now, service on tire with screw in it, can't fix and won't put back on truck. Got to buy new tire. Can't do alignment unless purchase new struts, which where replaced by them 14 months ago. According to them struts need to be replaced every year at $1,100 per repair. What a ***...... Going back to Discount. Why I went to Les Schwab in the first place?? Always got great service at... Read more

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