Les Schwab Tire Centers Complaints and Reviews

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Les Schwab Tire Centers
Main address: 20900 Cooley Rd 97701-3406 Bend Oregon
(541) 416-5140, (541) 447-4136, ,
  • 413+17 mobile complaints
  • $88.7K claimed losses
  • $206 average
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  • Nov 20
  • Equipment
  • Lebanon, Oregon
  • Factory Wheels
  • 19

Bought a set of factory wheels (new takeoffs) for my truck. 4 different people at 2 stores told me they could use my factory TPS's again. I went to pay after installation and on the bill was 4 new TPS's at $60 each! They said whoever told me about the tire pressure sensors did not have experience (was the Assistant Manager). Over the next 5 months went to 3 different stores to get tires and... Read more

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1 of 2

Before to buy wheals on my Toyota Prius I asked that I need the Corect center hub which is 54.1. The specialist sold me 4 wheals with Niger size. I came back in5 days and he was aggressive with me. He sad if I will not get out he will call the guy that will get me out from their parking lot. It was a really bad experience. I have never thought that Tire Les Schwab can do that. Add comment

     

  • Nov 17
  • Service Centers and Customer Services
  • Salem, Oregon
  • Front End Alignment
  • 45

Went in to get a front end alignment after getting new tires elsewhere a week prior. The guy that looked at my car, said he couldn't do an alignment because the front end needed a lot of work. I had my two young boys with me and still remember the lecture he gave me to this day. After I said I couldn't afford the work at that time, he told me I SHOULD NOT be driving the car with my young kids... Read more

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  • Nov 13
  • Service Centers and Customer Services
  • Brookings, Oregon
  • Tires Repair
  • 37

I was a faithful customer for years, from Seattle to Phoenix Arizona. I even met Les in person back in the eighties. Les had integrity and built his business on customer service. He even helped a guy out with groceries by handing you a package of his own ranch grown beef. I never heard a bad word about stores I frequented. I recently retired to Brookings Oregon and have done business at the local... Read more

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Not very professional like ... When it came to helping me as a customer it seem like I was joke .... What ever I was asking.... Add comment

I went le swchab tire store at verendale Spokane was ... They were help full .. But it seem like I was a joke for there moment... Not very professional like . Instead of understanding... Just kept joking... Add comment

     

  • Nov 10
  • Service Centers and Customer Services
  • Vancouver, Washington
  • Studded Snow Tires
  • 47

I went to Less Swab and purchased 4 new studded tires while out of town in Clackamas. When I got home I realized the tires were on backwards on all four corners. I called the store where they were installed they said that they were very sorry for the mistake. I asked if one of my local stores could swap them they stated yes. I went to the Less Swab location on 118th & Millplain in... Read more

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  • Nov 08
  • Service Centers and Customer Services
  • Woodland, Washington
  • Brake Inspection
  • 54

I went into the Woodland, Wa Les Schwab. I noticed my right front passenger rim was coated in dust and none of the others were. So, a trip to Schwab was in order. I asked for a brake inspection and they took my keys and drove it into the shop. But first they did a tire inspection....?? So after that, they came and said "You need new tires before we can inspect the brakes"... "Oh heck no" I... Read more

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  • Oct 27
  • Service Centers and Customer Services
  • Tire Coupon
  • 40

we have le schwab customers for about 30 years but in rathdrum there was a perfection tire we had been going to the store in hayden so we went to the brand new store in rathdrum and had a service done and met matt the manager. they left us waiting in the waiting room and called our home to tell us our car was ready and we waited 2 hrs for our car and they totally forgot us. matt said he would... Read more

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  • Oct 24
  • Service Centers and Customer Services
  • Defective Bearing
  • 58

I had a front wheel bearing replaced 1 1/2 years ago (29,000 miles ago). This week I went in for an alignment and asked them to check the bearing because I heard what sounded like bearing noise up front. They checked it, and sure enough, the bearing they had replaced 29,000 miles ago is bad. It is 4,000 miles out of warranty so I am responsible for the full cost. Fine, that is warranty,... Read more

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