Pissed Consumer - Les Schwab isn't helpful or friendly

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Les Schwab isn't helpful or friendly

Jun 30, 2008

Les Schwab Tire Centers complaint

Yeah, they sure didn't "come running" to help. I had what felt like a tire going flat on my Mustang today, and went in to have the pressure checked in the tires.

The counter lady told me to drive around back and when a bay became available, to pull in and they would take care of it. So, I watched her come to the shop as I was waiting, (assuming she told them) then pulled up to an empty bay and told the tech my problem.

After only looking at the one tire, the tech said, uh, no, they look fine to me (!) We can check them if you want, but there are other people ahead of you and I don't know why she sent you back here ahead of them.

So, back in I went to get in line, and told her the guy in the shop basically told me I cut in front of everyone. Told her I didn't appreciate being made to feel like a ***.

Then I overheard the tech arguing with her that I told him my tire was flat . . . instead of going flat. Whatever.

You know, I was pretty mad at that point. After buying several sets of tires and rims there, I just wanted my tire pressure checked. My husband is gone a lot so I have to figure this stuff out on my own and I hate it when I'm made to feel stupid. When she got back in, I told her and the tech that I needed to have my tire pressure checked, I don't mind waiting, and if it's such a problem, I can go somewhere else.

Turns out the front two were down and bit and it drives much better with some more air in them.

In fact, I think I will go somewhere else next time . . . for my next set of tires.

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Comments (1)

1. Written by Please, on 22-07-2008 16:02

It is not hard to learn to take the air pressure in your tires. Have your husband teach you.

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