Les Schwab Tire Company in Windsor CA. Poor service.

Les Schwab Tire Co. in Windsor, CA. More interested in making sales than providing good service. Installed tires that proved dangerous on the highway. When customer returned, reps acted unconcerned but casually reported this was the sixth report of same problem on the new tires by Toyo.Too busy ringing up sales to talk to customer. Customer has to flag down reps to get responses to simple questions, even when store is not busy. Every question is answered with a cryptic answer to deflect further questioning. Supervised intervened. But the whole thing excused because "customers do not really want to be informed" and this customer is rare bird.

Comments (1)

1. Written by huh?, on 20-04-2009 23:19 That was about the biggest load of crap I have ever heard! Cryptic answers? Rare birds? Where are you from guy?? Report

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