I took my MR2 into my local Les Schwab store, East Bremerton, Washington State, had them checkout the noise from my front end when hitting a bump. They told me the power steering rack was bad, the boot was full of fluid. Their estimate for the replacement rack was $108.46 plus labor and alignment. I took my estimate home and thought about it over night, went back in and asked if the part they would use would be used, rebuiilt or new. They told me rebuilt because they do not make new ones anymore. They said they needed 3-5 days to order in the parts so today I call them back and ask them to order the parts...All of a sudden the salesman says new ones are not available, I said that is because they are rebuilt. He then asks what the parts cost was on the estimate and I told him. He came back with the parts cost of $480 !!!! Quite a change from my original written estimate.....


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1. Written by Oh Lordy!, on 08-06-2009 23:55

Them boys is doin it all over again! They are socialist, murderers, and thieves!!! Repent or die sinners!!!! You hypocrits!!! i remember when i had my rack "upsized"...costed me about $3000...I'd say yoiu got a bargain from these wh*res and idolaters!!

2. Written by Mr MR2, on 29-04-2009 15:14

Answer to "Retarded!!!" comment. 

No, I am not in the auto repair business so had no idea what they should cost! I am a consumer, not seller...You would be pissed also if you went in for a $19.95 oil change and it turned out to be $90 instead because the price of crude went up last night..but then again you should have expected that or should have known. 

BTW, I found rebuilt ones for $125 and bought one and it works just fine..

3. Written by retarded!!!, on 21-04-2009 00:18

It didn't even cross your mind that the rack is typically a lot more than 108 dollars? It is a 50/50 fault...just suck it up deal with it.

Comments on Les Schwab would not honor their own written estimate.

Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.

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