Username
Password
Remember Me
No account yet? Register
login
Post Complaint

Home  »  Consumer Reviews  »  AUTO  »  Les Schwab would not honor their own written estimate.
Les Schwab would not honor their own written estimate.
Apr 28, 2008
Les Schwab Tire Centers complaint by 1991MR2
I took my MR2 into my local Les Schwab store, East Bremerton, Washington State, had them checkout the noise from my front end when hitting a bump. They told me the power steering rack was bad, the boot was full of fluid. Their estimate for the replacement rack was $108.46 plus labor and alignment. I took my estimate home and thought about it over night, went back in and asked if the part they would use would be used, rebuiilt or new. They told me rebuilt because they do not make new ones anymore. They said they needed 3-5 days to order in the parts so today I call them back and ask them to order the parts...All of a sudden the salesman says new ones are not available, I said that is because they are rebuilt. He then asks what the parts cost was on the estimate and I told him. He came back with the parts cost of $480 !!!! Quite a change from my original written estimate.....
Les Schwab Tire Centers News

Discuss
Les Schwab Tire Centers News

on our forums


Quote this article on your site | Views: 259

  Be first to comment this article
RSS comments

Comments on Les Schwab would not honor their own written estimate.

Consumer Forum is another great place to discuss consumer concerns NOT RELATED to this article.

Name:
Comment:



Code:* Code
I wish to be contacted by email regarding additional comments

 
< Prev   Next >

Our Friends

Consumer Reports is the most famous consumer product reviews and rating agency.

This Consumer Blog offers alternative look at Consumer Product Reviews

Complaints: Learn how to write proper complaint letters that get the results