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I went to Les Schwab today to get my front tires balanced on my ford F-350. Waited 45 minutes for the guy to come in and hand me a quote for new tires. Ididn't go there for new tires. The tires I have are just fine. He said he couldn't take them off the truck because...
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1.0
I didn't like
  • Will not work on your vehicle unless you buy new tires
  • Poor long time customer service
  • Slow inept service
#1099611
I did a brake replacement of pads and rotors on my 2008 keep. After finishing I still had a grinding noise so I called the keep dealership for help. He told me that sometimes the emergency brakes get rusted up so I took apart the e-brake and was unable to get it back...
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Anonymous
Chris R

So you wanted les Schwab to fix your problem and or tell you how to fix it for free . how do you expect anyone to stay in business doing that. No one need cheap skates like y...

I didn't like
  • Wiat time and pricing quote
  • Slow service
  • Service
#1096173
After almost 17yrs as a customer I AM DONE. My mom took my wifes car to get a spin & rotate. Due to an alignment issue a front tire was too worn to be serviced. 4 new tires were needed (AWD SUV). They took the car home and notified my wife of the tire choices. Options...
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1.8
I didn't like
  • Being lied to and mislead
#1088932

Les Schwab Tire Centers - Poor quality of work/charged for service not provided

Les Schwab Tire Centers
#1092779
Repairs not completed, returned vehicle four times and still not right. The last time the vehicle was returned with black stains all over the seats. Was told to bring it back a fifth time and they would try to clean them. Still not sure the vehicle is repaired properly. No thanks!
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Les Schwab Tire Centers - Listening skills

Les Schwab Tire Centers
#1074297
2.1
Details
I said I needed 3 tires, we looked at the car together, they quoted me at $295. Great price for 3 tires I said. Hour and 30 mins later I pay then he tells me I need a new back tire. So now it's another $120 and another hour! Terrible listening skills.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Staff
Turnaround Time
Value for money
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Les Schwab Tire Centers - Expensive no time for me

Les Schwab Tire Centers
#1068864
1.0
Details
I went to get tires mounted theysaid if I buy tires online they won't mount and balance. Because there Rice's a very high Do go here there crooks over priced
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Show
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website

Les Schwab Tire Centers Customer Care Review

Les Schwab Tire Centers
#1005652
3.0
Details
Always a condescending comment about the issue. No smiling, no customer appreciation. This only happens in Hermiston. I have used 3 other Schwab stores and had great service. Fast, they come out to car, but not at Hermiston
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Advertised vs Delivered
I had front end work done at one location in Co/Springs. They missed some things like the Cambers and Casters out of alignment. Got to another state (Carson City, NV) and had tires rotated. They noticed the steering wheel wasn't aligned and offered to correct it. Of...
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#1087964
Happened first week in August, 2017, called two local Les Schwab tire centers and requested a quote for changing/ balance tires I already had, plus disposing of several old tires and a wheel alignment. Got two different quotes that were ridiculous for the work...
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2.8
I didn't like
  • Lousy way i was treated
  • Inconsistent of price quotes for same service
#1084397
We could of been seriously injured! We are from California but got a flat in Oregon. Stopped here at Les Schwab and decided to get 4 brand new tires. They were installed very quickly and we were ready to hit the road back to Cali on the I-5. LUCKILY I decided to stop...
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I have been a customer of Les Schwab for well over 15 years. I was late on a few payments on some tires my Daughter purchased about 5 years ago on my account saying she would pay me back. Well, she didn't so ended up making the payments for her. L.S. got paid in full...
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Anonymous
idahoguy

Most businesses do care about money...that's how they survive. Next dumb comment by you that I noticed was you started by saying you were late on a few payments then it went ...

1.0
Blackfoot, Idaho
I didn't like
  • Poor customer service
  • Poor long time customer service
#1067790
A friend gave me four new tires so I thought I would go to Les Schwab to have them put on. I also had them check the alignment and they said it was great. But it turns out the car had a shake at about 55 to 60 miles an hour pretty annoying. But at this particular time...
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Rufus1978
Rufus1978

Those Schwabies are dumb bunnies aren't they?

#1065238
I had my rear brakes done by Les Schwab in 2014. Just recently I had my tires rotated by M & C Tire and they told me that my rear left caliper was wearing and digging a plate. They said it was probably because the brakes were not bled correctly as the left was wearing...
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1.0
I didn't like
  • Lack of customer service brake job done wrong product not good
#1064295
My mom and I had purchased a second set of used rims for our Volvo car at the west Salem. They sold me two bent rims out of four. I had bought the second set of rims because I was moving to Kayenta, Arizona to work with the Navajo tribe at their new hospital as their...
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Product
#1062982