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1.9 Based on 96 reviews
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  • Customers like
    • Location 6
    • Polite employees 5
    • Availabiity 3
  • Customers don't like
    • Unwillingness to make things right 8
    • Poor customer service 5
    • Poor management 5
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I think les schwabs is all about money not real service especially when in trouble. Charging double for a tire and rate for a service call less than a mile from the store. Their ad is bogus they do not care or at least the Gresham store personnel dont

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Yesterday I arranged to have new tires put on my truck, which were $1650! I had to have my limit raised so I could afford them. I go in today and it took them about 2.5 hours which was fine I had a ride. I picked up the truck and went on my way. Minutes after I got home the office lady, who was on lunch when I picked up truck, calls me to tell me I went over my limit and tried to make me pay my payment early so that it would go under the limit.... Read more

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At 9:00 am on 9-23-2016 I took my car to the Les Schwab Service Center in Taylorsvile, Utah for brake repacement and tire rotation. I was told by phone that job would completed by mid afternoon. I did not hear from them and returned to their shop at 5:15 p.m. They had not began work on my vehicle. When I complained I was asked if I would like to try again tomorrow. I refused. They have delayed the start of my trip to Denver. THIS IS MY LES... Read more

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I was in need of tires so I decided to go to the Les Schwab store in Aloha, Oregon. I have been there before for items like brakes, shocks etc. Because they are open only until 6PM, I left work early, sacrificing pay. I got there about 3PM. I was shown various tires and settled on a set. I asked the service person "how long will it take?” He replied about 90 minutes. I said I will be back at 4:30 or so. He replied “if we finish... Read more

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Went for tires and choose the cheapest ones but of course they didnt have those and was up sold to a more expensive brand and made the mistake of going for a battery and the same thing happened...of course they didnt have the cheaper brand and was upsold again...I will never go back to Les Schwab..I think they are rip offs.

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I went into less Schwab in Lacey Washington and requested a price on a particular tire for my SUV. I was told that the price was 91 dollars a tire and I was given a written qoute .-Return the following day and ask for information on all their tires with the same size and in the same category . The salesperson brought up only to tires, the price for this tires with 150 dollars a tire. I stated that I should be able to get a tire for around 100... Read more

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I was there asking about tires, the salesman asking me how did i want to spend !!??? I told him i only had so much money he got me more credit, and sold me on tires rims a lift kit all kinds of *** that i couldnt not afford ,i told that to the salesman and he says dont worry about that he would make affordable payment for them, I could not afford those payments and now they want to sue me for the payments ,they move those salesman/ managers... Read more

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Extremely poor customer service and workmanship. They did not tighten my lug nuts on one wheel and I drive away and my car was shuddering and shaking and clunking. Felt like my tire was going to fall off. Was really scary. When I told them about it, they just said, "these things sometimes happen".. I asked if they had procedures in place to check that the wheels are fastened correctly before sending them out to customers to drive away and he... Read more

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Haha I had the same issue.. Only my bill was in the$500's I plan on going to the tire store Tuesday...

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Absolutely terrible experience. Horrible communication in shop and a very unprofessional manager. Horrible attitude. Waste of money.

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