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Les Schwab Tire Centers in Wenatchee, Washington - Need of changing table

Wenatchee Les Schwab is in need of changing tables in the rest rooms. I had to hold my daughter while using the restroom & keep her in a wet diaper for 3 hours because of no changing tables. A nice employee let me use the storage room & use a filling cabnet to change my daughter which was better than nothing because she made a mess all over her self & me. But it is a definate must for changing tables.
3.0
Details
Customer service
Reliability
Staff
#1129026
I went to the canyon road store I bought 4 tires and asked to check the breaks and struts. When they called me 6 hours later, I asked how were the brakes? I was told they looked good. when I question the kid more it was determined he had no clue. I asked about the...
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1.0
I didn't like
  • Slow inept service
  • Poor management
  • Being lied to and mislead
#1126706
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Les Schwab Tire Centers - Terrible Service in Hood River

I had a low tire. Stopped in to purchase two new tires to replace low tire. Traveling back to Portland from Hood River. Was told they couldn’t service me until 6:00 pm. It was 10:30 am. Asked if they could at least fix the low tire - waited 2-1/2 hours to get it checked. Rediculous. I have been a loyal customer for over 36 years and I will NEVER buy another tire here. Les Schwab Hood River.
#1125059
I called early in the morning and told them my car was shaking badly. A friend told me it might be the balance. They said it would be $56 and I might have to wait 45 minutes. I brought the car in, gave them the keys, and then waited 3 HOURS until it was my turn to have...
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1.0
Milton-Freewater, Oregon
I didn't like
  • Wait time and high price
#1123699
Took my vehicle into les swab to have them check out my brakes on my car in which were making this horrible sound and grinding bad; and of coarse the brakes needed to be replaced; well just the front brakes only so I went ahead and agreed to their deal I paid a $50...
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2.2
#1120293
7/2016 I took my minivan to Les Schwab in Colorado Springs to have front suspension work done and new tires to the tune of $1400. From day one the tires were no where close to being balanced and after having them re-balanced monthly they still beat the crap out of us...
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3.1
I didn't like
  • Paying premium price for poor quality parts
#1116185
I went to Les Schwab today to get my front tires balanced on my ford F-350. Waited 45 minutes for the guy to come in and hand me a quote for new tires. Ididn't go there for new tires. The tires I have are just fine. He said he couldn't take them off the truck because...
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1.0
I didn't like
  • Poor long time customer service
  • Will not work on your vehicle unless you buy new tires
  • Naked greed
#1099611
I did a brake replacement of pads and rotors on my 2008 keep. After finishing I still had a grinding noise so I called the keep dealership for help. He told me that sometimes the emergency brakes get rusted up so I took apart the e-brake and was unable to get it back...
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Anonymous
Anonymous

They replace it with new parts cause any brake service Les Schwab does is under warranty. Also keep in mind if you lost a piece of the e brake and they put it back together an...

Anonymous
Chris R

So you wanted les Schwab to fix your problem and or tell you how to fix it for free . how do you expect anyone to stay in business doing that. No one need cheap skates like y...

I didn't like
  • Slow service
  • Wiat time and pricing quote
  • Service
#1096173
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Les Schwab Tire Centers in Folsom, California - Poor quality of work/charged for service not provided

Repairs not completed, returned vehicle four times and still not right. The last time the vehicle was returned with black stains all over the seats. Was told to bring it back a fifth time and they would try to clean them. Still not sure the vehicle is repaired properly. No thanks!
Resolved
After almost 17yrs as a customer I AM DONE. My mom took my wifes car to get a spin & rotate. Due to an alignment issue a front tire was too worn to be serviced. 4 new tires were needed (AWD SUV). They took the car home and notified my wife of the tire choices. Options...
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1.8
I didn't like
  • Being lied to and mislead
#1088932