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Went to Les Schwab for some new tires. During the tire change over.

The shop manager came out and said I had a bad ball joint on the front right side of my truck. He showed the quote to fix it. $544.00!! I said not to fix it right now.

Had to get the OK from my boss for that. Took my truck to my trusted front end specialist. He brought me back into the shop after 10 minutes and showed that there was no movement on either side of the truck and said no problem whatsoever with my ball joints.

Please have all problems looked at by another trusted mechanic before you have Les Schawb do any knid of work on your vehicle.

Location: Menlo Park, California

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My wife drives a 2000 Jetta and one of the *** lites came on indicating "Front Brake pads worn"รขโ‚ฌยฆ She brought it in to the Les Schwab Tire Center at 631 Harbor Blvd, West Sacramento, Ca. They told her that the pads in front and back were bad and worn down to bare metal on the inside pad..did not say which onesรขโ‚ฌยฆ They gave her an estimate of $ 880.29 for what Les Swab calls "Complete Disc Brake Service" which included Remanufactured Calipers (front and rear), Machining of Brake Rotors front and rear, new pads & Laborรขโ‚ฌยฆ.

My wife was flabbergasted as she expected to just need Front padsรขโ‚ฌยฆ She left Schwab telling them she would think about it, even though they told her they could do the work right awayรขโ‚ฌยฆI guess they did not want her to think too long and thought because she was a woman they could get over on herรขโ‚ฌยฆ

She brought the car to a trusted mechanic who has done work on the Jetta b4รขโ‚ฌยฆ He checked out the complete brake system and found that the rotors and calipers were fine and that only the front pads needed replacing.. the back pads still had a good 5,000 miles left on themรขโ‚ฌยฆ He charged her $ 131.00 total parts and labor to replace only the front padsรขโ‚ฌยฆ

The next day I went back to Schwab and spoke to the manager telling him what our mechanic found that really needed replacing. ( I guess those *** lights can be real accurate at timesรขโ‚ฌยฆlol) The manager said that perhaps his mechanic was excessive about the car needing calipers but then defended him by saying Schwab has a written service policy on Brake Repair and handed me a copy of it which listed a complete brake system replacement. Calipers, Rotors, pads seals were and allรขโ‚ฌยฆ

While I was at Schwab I saw a sign issued by the California Consumer Affairs dept.. So I will be lodging a complaint in the morning about this shop.

Anyway,,,,,buyer be ware of Les Schwab !!!!

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