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Les Schwab Tire Centers - Horrible service

Customer service? AWFUL. So my son use to work for them and he replaced our brakes for us under his employee discount so we didn’t pay for labor. The brakes are now going bad. My son is no longer an employee. They will not honor the warranty for the brakes because my son was an employee. Now they want $600 to fix the 2 front brakes!! Wtf? Will never go to them again and will never refer them again! Worst customer service!
1.0
Details
Customer service
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
#1338671
My wife took our van to Les Schwab last week because it was making some funny sounds in the front tire area. After they took a look at the van the told us that they could get all of the problems fixed for $250. We live on a tight budget and it took us a few days to be...
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2.2
I didn't like
  • Lack of common courtesy
#1336809
Les Schwab Tire Centers - Nightmare!!
Last week I arrived home only to hear air leaking from a driver's side rear tire. I made the decision to go to a nearby Les Schwab in West Linn. By the time I arrived, I couldn't hear air leaking, but for obvious reasons, I went inside. I told the man at the counter...
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#1290169
Went to Woodburn Oregon Les Schwab tires with my travel trailer tire. Had a defective RV tire that had large hump in tire. Service tech took the tire and said that he would meet me at the service counter while letting the air out of tire.. I presented my tire receipt...
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#1288539
A previous trip to Les Schwab tire center in Benton City, Wa. was expensive but the job was completed in a day’s time. Two years later, the same trip was completely different. I had the same work done, replacement of a tractor tire rim. The crew that works there now...
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#1273123
I went to the Les Schwab center in Stayton, OR this morning, to get a battery for my 1987 Nissan Pathfinder. Old but it is useful here on the farm. The battery was old and no longer hold or take a charge. I took the battery in to have it replaced, carrying it in a...
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#1269626
This store uses unskilled workers. And doesn't stand behind the mistakes they make. On top of everything else I had to listen as he vented attitude. Don't make the same mistake I did. Try another store. They charge me to rebuild my tire sensors when I purchased new...
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Anonymous
Option

Everyone charges to rebuild sensor service kits you fool. You think they get if for free from the manufacture? Get over yourself *** hat. Incompetent and in educated. Don’t ta...

1.0
#1257079
definitely details rims and tires today bought Saturday asked them to deliver they said it would be 100.00 for 5 miles our car is disabled we just spent 500.00 and we have to ask our neighbors for a ride early Saturday morning of course les schwabbs guys are jumping...
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Anonymous
Anonymous

You are asking for a free service call. Not likely. Ask the people with $6000 earthmover tires if they get a free service call.

1.0
Product
#1243029
Chubbuck Idaho Store First I should say that I have been a customer for over twenty five years. I had a great relationship with Tom until he retired. Took my f-350 in to have tires rotated. instead of the quick in and out service I was used too. Tire guy was checking...
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Anonymous
We2

You’re mad at someone for simply recommending repairs to your truck that could potentially save your tires from irregular wear? ...... Wow what bad people. Did you lift the tr...

#1237671
76-9-404 Utah.gov 1) A person is guilty of criminal defamation if he (Kent Bird) ( Howard Fickle) knowingly communicates to any person orally or in writing any information which he or they knows to be false and knows will tend to expose. How is it lawful for people to...
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h.kitchener
h.kitchener

I take it you are "pissed" about who knows what as you have not told us the specifics about your problem with them.

#1237514