Reno, Nevada
0 comments
100% full Not resolved
1.0
Details
Value for money

I live in Reno; and I was driving on highway 80 in Wyoming when the tread of the tire flew off-- the tire didn't blow-- just the tread flew off.The result was that that chunk of tire wrapped around my axil, broke my brake line-- and trashed my truck.

The bill was over $5,000 to repair the body damage-- and I had to spend 3 days in Wyoming to get my brakes fixed and new tires purchased. Once back in Reno, I went into Les Schwab and the customer service manager immediately knew the type of tire, just by looking at a picture-- said it happened all of the time. He helped me make a claim-- but you know what Les Schwab did-- do a 15year customer with 6 cars all of which have always had Les Schwab-- denied the claim and said it wasn't their fault!

They would have tried to help me make a claim against the manufacturer, but since I didn't have the tire, they couldn't do even that.Their customer service SUCKS and they've lost a customer for life.

Review about: Les Schwab Tire Centers Repair.

Reason of review: Poor customer service.

Monetary Loss: $5000.

Preferred solution: Cover my damages from their faulty product.

I didn't like: Unwillingness to make things right.

Had an Experience with Les Schwab Tire Centers?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Les Schwab Tire Centers - West Seattle Les Schwab store refuses to replace Tire. Les Schwab Tire Centers "For years I have always had excellent service with the Burien Les Schwab store. I recommended you to a neighbor family. Their son, Jesse Ritchie bought 2 tires from your..." Read more Speedway Gas Station - Ripped off at the Speedway Diesel pump Speedway Gas Station "The sign clearly says $2.29, the pump charged $2.399.When i spoke with the cashier she said others also complained..." Read more Les Schwab Tire Centers - Les Swab Chinese TOYO tires VS US or Japan Toyo tires Les Schwab Tire Centers "Les Swab sold me their top of the line Open Country TOYO tires. However, they failed to tell me there was a difference between the Chinese Open Country Toyo tire..." Read more RNR Tire Express And Custom Wheels - All lug nut were finger tight and one wheel stud snapped off RNR Tire Express And Custom Wheels "...4 tires for 1287.00 plus 100.00 flat bed tow, 25.00 for a wheel stud and lug nut and 100.00 in labor thanks RNR your workmanship is top notch..." Read more A Brighter Tomorrow - Yelp Sucks A Brighter Tomorrow "I sent in a negative review about Yelp not being available to customers but being available 24-Hours a day to people who spend money on advertising money. The sales agents..." Read more Must Cure Obesity Co.- SCAM ALERT! Must Cure Obesity Co "As a person looking for a weight loss plan I found this company and it is easy to see that it is owned by the same person that owns Roca..." Read more Colonial Van Lines - Do yourself a favor and just rent a POD Colonial Van Lines "The process started out fine. I worked with Andrew in the sales department and he assured me repeatedly that they always overestimate the weight of everything so that there are..." Read more Green Motion - Horrible company horrible customer service Green Motion "Same thing happened to me. After I bought and fully paid onlline they wanted an additional 500$ on a credit card as a "hold" I offered cash and no way...." Read more