Had rear brakes completed on my Acura over $ 350.00 within weeks brakes squeeking and making a dragging noise. Took car back told me 1 hour in and out well 1.5 hrs later no one looked at car told me make an appointment! WTF they should have immediately had tires pulled and quick look see what might be the problem! Well I left and will take my car to dealer. This is real Bad customer service really !.
Came in with a low tire wanted it checked out was told about 1 hour 2 hours later vehicle has not even been moved or looked at i had faster service when i bought the tires from les schwab seems like when there no money to be made your vehicle on the *** list i notice 2 cars go in after i showed up both vehicles receiving new tires . i see we get free flat repair but at who cost. Finally 3 hours later i get my truck pulled in..
I called on a Wednesday to see if they had parts to do front brakes on my truck I was told yes.. So I left Work 1 1/2 early to get them done... they didn't have the parts told me Friday 9:00 called at 9:40 they were not sure & said that they would go look & make sure & Call me back . Soo with that being said I called them back at 2:20 & after 10 minutes of them trying to find my account & see if the parts were in I was asked would you like to...
Had a brake job done to include rosters calipers pads cost over 490 dollars 2 months later my brakes were making grinding noises, so I took it in and have been here for 4 hours and my car still hasn't been looked at. Very poor service
I had a tire tread separation once and I had it replaced and only paid for half the price of a new tire. Well I had another tire with exactly the same occurance, but I received only tread remaining Credit and also charged for a new stem and balance which came out to twice the price as the the first occurance. All same except the price, poor customer service in Clackamas, Or.
We had something (probably a bolt) stuck in our truck tire...it came out and the tire went flat. We went to Les Schwab in South Ogden and they fixed it for free. :) We didn't even buy the tire from there...we will definitely be back when we need new tires!
I went to this store, ask them how much for rotation, break check, they say all free, free labor. when i went to get my car they ask me to pay 61.65 for alignment, they never call me or ask me if i wanted to do it, they just did it and gave me a paper with randoms numbers in red and green saying i needed it, but is my car my choice, i didnt have enought money to pay that, even i paid is not fair i try to contact them but they keep aboiding me .
I would highly advise avoiding this business.It has become clear that the mechanics are inept, unable to recognize a simple rotor problem despite my statement that the problem I had originally brought the vehicle in for was a brake issue. Instead, they claimed it was a control arm causing the issue. $250 later, with a new control arm, I leave and the vehicle is still having the same issue. I bring it back, and now all of a sudden they 'legally'...
I filed a complaint with Oregon's Attorney General Consumer Protection Office after they refused to honor their warranty, AND sold me a bunch of "repairs" I did not need. New calipers, new pads, the whole $250 shootin match and ALL I really needed was to have the rotors turned. Les Schwab refuses to use Email so be sure to record your phone calls with them (legal in Oregon). Les Schwab sux and is dis honoring a fine man, who was their founder. ...
In the past i have always went to les schwab for my tires, i have a total of six cars,so id say ive bought my fair share of tires, normally service is great, untill i decided to pull into the mukilteo les schawb on the mukikteo speedway for a simple patch, the store was not busy,it didnt have but one or two other customers .but from the moment i parked my car the service was terrible, the employees was rude to myself and another customer that...
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