Product: Les Schwab Tire Centers Customer Care Clear all filters (0 of 41 reviews match)
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I have been a satisfied customer for more then 30 years. I have an account with them that is in good standing. There is a new Les Schwab store in Grants Pass, Oregon which is closer to my home so I called them to get a quote on a set of new tiers for my Jeep and asked...
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Anonymous
Anonymous

Vote with your wallet. Don't like a place ? Stay away. I drive right past other offices of my bank to patronize the branch I like ; there is a difference between them and that...

Product
Les Schwab Tire Centers Customer Care
#1398035
I had my oil changed at a local business, and they informed me that I had a screw imbedded in one of my tires.. I was on my way on a four hour trip out of town, and I knew that I couldn't make the trip without checking this out. I drove to the East Ave. Les Schwab...
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Les Schwab Tire Centers Customer Care
#1384226
My left caliper locked up while visiting Seaside, Oregon so I brought it to les schwab to get it replaced. They only do your entire brakes (calipers, rotors, pads-over $580 and a complete SCAM) but everything else was practically new so I replaced it myself for $20 and...
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Anonymous
Jay

Oh...good to know that customer service needs super training.

1.0
Seaside, Oregon
Product
Les Schwab Tire Centers Customer Care
#1383553
Les Schwab Tire Centers - Nightmare!!
Last week I arrived home only to hear air leaking from a driver's side rear tire. I made the decision to go to a nearby Les Schwab in West Linn. By the time I arrived, I couldn't hear air leaking, but for obvious reasons, I went inside. I told the man at the counter...
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Product
Les Schwab Tire Centers Customer Care
#1290169
This store uses unskilled workers. And doesn't stand behind the mistakes they make. On top of everything else I had to listen as he vented attitude. Don't make the same mistake I did. Try another store. They charge me to rebuild my tire sensors when I purchased new...
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Anonymous
Option

Everyone charges to rebuild sensor service kits you fool. You think they get if for free from the manufacture? Get over yourself *** hat. Incompetent and in educated. Don’t ta...

1.0
Product
Les Schwab Tire Centers Customer Care
#1257079
I spent $2500 on new wheels, tires and breaks last week. 2nd day into this new equipment (with warranty) my truck starts to shimmy and breaks start to squeal. I set up an appointment to have checked. I was told to arrive between 2 and 3 pm today because my work...
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1.2
Product
Les Schwab Tire Centers Customer Care
#1207531
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Les Schwab Tire Centers - Refused to service my stuck brakes

Les Schwab in the Dalles, OR My brakes locked up in their parking lot and they refused to help in any way. I called Point S tires and they came right over, serviced the brakes and didn't even charge me. Les Schwab was irritated that Point S was in their parking lot and I must admit, Les Schwab said that If I got the brakes fixed, they would be glad to sell me tires.xxxxx {{Redacted}}
1.5
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Les Schwab Tire Centers Customer Care
#1142591
Resolved
After almost 17yrs as a customer I AM DONE.My mom took my wifes car to get a spin & rotate. Due to an alignment issue a front tire was too worn to be serviced. 4 new tires were needed (AWD SUV). They took the car home and notified my wife of the tire choices. Options...
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1.8
Product
Les Schwab Tire Centers Customer Care
I didn't like
  • Being lied to and mislead
#1088932
I have been a customer of Les Schwab for well over 15 years.I was late on a few payments on some tires my Daughter purchased about 5 years ago on my account saying she would pay me back. Well, she didn't so ended up making the payments for her. L.S. got paid in full in...
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Anonymous
Racks

Man you can tell that the dumb dude that left a comment on here works for les slobs oh i mean les swab lol

Anonymous
idahoguy

Most businesses do care about money...that's how they survive. Next dumb comment by you that I noticed was you started by saying you were late on a few payments then it went ...

1.0
Blackfoot, Idaho
Product
Les Schwab Tire Centers Customer Care
I didn't like
  • Poor long time customer service
  • Poor customer service
#1067790
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Les Schwab Tire Centers - No service......poor customer service.

Went to the Hood River location to get a tire repair. Only one person onsode waotinf and no cars on the racks where they do repaier and installs. Thet told me no problem, lile 30 minutes to handle it. One hour later thet had not even touched the car. Extreamly lazy, slow moving staff. I have used Schwab for years but I am thinking Costco, or Firestone would be a better choice these days. Schwab locations East of the Cascades seem to have forgotten what Les started. Thanks for nothing.
1.6
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
Product
Les Schwab Tire Centers Customer Care
#1048582