Manufacturer: Les Schwab Tire Centers Category: Installation Clear all filters (4 of 4 reviews match)
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My sister went in to the Washington Square, Oregon store to have her snow tires with rims put on for the winter season. They told her two of the tires were the wrong size and had to be changed and one tire had an unsafe gouge and needed replacing. 1) the alleged wrong size tires were bought at Les Schwab and all the tires were the same size. They scared her into buying the tires. To our best knowledge the was no gouge in the tires prior to gong...
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I liked
  • Convenient locations
I didn't like
  • Fraudulent appearing sales practices
#971692
I was in need of tires so I decided to go to the Les Schwab store in Aloha, Oregon. I have been there before for items like brakes, shocks etc. Because they are open only until 6PM, I left work early, sacrificing pay. I got there about 3PM. I was shown various tires and settled on a set. I asked the service person "how long will it take?” He replied about 90 minutes. I said I will be back at 4:30 or so. He replied “if we finish...
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Extremely poor customer service and workmanship. They did not tighten my lug nuts on one wheel and I drive away and my car was shuddering and shaking and clunking. Felt like my tire was going to fall off. Was really scary. When I told them about it, they just said, "these things sometimes happen".. I asked if they had procedures in place to check that the wheels are fastened correctly before sending them out to customers to drive away and he...
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3.1
I liked
  • Availabiity
  • Location
I didn't like
  • Negligent tire installation
  • Poor management
  • Insufficent resolution
#915997
I went to Stevensville location about 11 months ago purchased two new tires for the front of my van. I waited for nearly 3hrs to get two new tires installed! I noticed some unusual wear on the front tires. I looked at my paper work and seen that there was under 15k on the new set of tires purchased. I went to the Stevensville location to have them looked at and was told that they would not be covered under warranty, but they could sell me a...
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