Les Schwab Tire Centers Tires Installation Reviews

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I was in need of tires so I decided to go to the Les Schwab store in Aloha, Oregon. I have been there before for items like brakes, shocks etc. Because they are open only until 6PM, I left work early, sacrificing pay. I got there about 3PM. I was shown various tires and settled on a set. I asked the service person "how long will it take?” He replied about 90 minutes. I said I will be back at 4:30 or so. He replied “if we finish...
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Extremely poor customer service and workmanship. They did not tighten my lug nuts on one wheel and I drive away and my car was shuddering and shaking and clunking. Felt like my tire was going to fall off. Was really scary. When I told them about it, they just said, "these things sometimes happen".. I asked if they had procedures in place to check that the wheels are fastened correctly before sending them out to customers to drive away and he...
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3.1
I liked
  • Availabiity
  • Location
I didn't like
  • Negligent tire installation
  • Poor workmanship
  • Couldnt care less attitude from manager
#915997
I went to Stevensville location about 11 months ago purchased two new tires for the front of my van. I waited for nearly 3hrs to get two new tires installed! I noticed some unusual wear on the front tires. I looked at my paper work and seen that there was under 15k on the new set of tires purchased. I went to the Stevensville location to have them looked at and was told that they would not be covered under warranty, but they could sell me a...
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