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Les Swab (Eugene,Ore.) has screwed me more then once. First installed wrong off road tires on my 4x4, constantly got flats just driving on gravel roads and once in the snow, (cheap tires).

Secondly, Bent interior rim on my BMW wheel (egg shaped) when removing old tire. Told i drove it in that way, B.S., sent certified letter to Prineville with complaint but letter was "Refused" without even being opened. Third, installed wrong rear overload springs on my '02 Ram after 2hr. wait.

Lastly, went into there shop because i was getting a flat on my Acura, they fixed it for free but tried to sell me new tires. One week later when checking air pressure on my Acura i found out they put 40 and 44 psi.in all my tires which take 32 psi. hopeing to wear them out.

Talked to manager and he stated the tire persons gauge must have been faulty, B.S....LS go to *** !

Reason of review: Poor customer service.

Location: Portland, Oregon

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Guest

these people are all humans , they lie and make mistakes just like yourself, if you think they did you wrong then why did/do you keep going back to them ?

Guest

I can tell you first hand, The Les Schwab Company cares nothing about their employees or customers. I was employed with them for over 17 years and I can tell you, after Les died the company went straight to ***, and all the DB lawyers that now run the company,You should be ashamed and when the day comes, Les is going to kick all you greedy ***!

Guest

Took my '04 Trail Blazer in for alignment after changing my steering rack. They never loosened the boots to the steering rods, twisting the boots and eventually causing them to tear. Damage noticed about 6 months after alignment, should have looked under car myself after the work was done.

Guest

i wouldnt go to Les Swab for anything.... or give them a dime of my money!! i dont even know if these people are really 'certified' mechanics to work on brakes in the first place?

i had brakes put on a vehicle yrs ago and the line had been severed and i lost my brakes !!

I do not trust these people....

I now need brakes on my 04 dodge ram, but will go else where for that!!

Guest

I wonder if it varies from store to store, because at the three Les Schwabs in my area, I've always had great service, and if there's a problem, like a steering wheel off-center after an alignment, they gladly take care of it. Maybe it would be different if I had a bigger problem? Sorry to all you people with unfortunate experiences as I've always supported & referred people to them.

Guest

spent 900 bucks and they locked me out.they said they are locking the place up and i had to *** so bad that i went outside behind there building and then i was arrested by the police for public defecation !!! WTF

Guest

I went in to have them put in new tie rod ends and they told me they couldn't cus my tires were to bad what the *** does tires have to do with tie rod ends it was the first and last time I ever go in there they can suck a ***

Guest

I went in to have them put in new tie rod ends and they told me they couldn't cus my tires were to bad what the *** does tires have to do with tie rod ends it was the first and last time I ever go in there they can suck a ***

Guest

People vent on this website because they are angry with the service they get at Les Schwab. If you are so happy with your service and think Les Schwab is so *** good, then why are you on a site called Pissed Consumer?

Les Schwab has screwed me over for the last time. I will never go back to them again. They have "lost" previous records of purchases, not honored warranties because of lack of tire rotation - because they didn't do it, etc. I will spend my money at a place where they conduct an honest business practice.

Not Les Schwab.

I'm sure many can appreciate that! Now, if you think Les Schwab rocks, go respond to a site where someone cares!

Guest

I was told that I would get free beef on there promotion to sell tires.I asked specifically if I would get the free beef and they said yes.I then purchased $3,600.00 worth of tires for my semi truck.They put all the tires on ,Ipaid but when I asked about the beef they said it was a commerciel vehicle and no.I should of had them pull them all off!!

Guest

I have been going to Les schwab for many years I guess im a *** to because the quality has gone out of this business . recently I went in to get tires balanced as i was feeling a vibration schwab is the only tire company that has touched this truck since I bought it in 94 But now they are telling me all 4 of my rims are bent Ive had these rims for over 8 years but now all of the sudden all 4 are bent the rims were bought originally from them as well and Of coarse I sold the stock ones another time I went in to get new tires shocks steering stabilizer and wheel bearings repacked and went right from shop to beach stopped at rest area on way and noticed my hubs were locked I called them right away and they told me that someone else must of done it I explained i went right from shop to freeway they trying to tell me someone was running along side my truck at 70 and locked my hubs get real take some accountability

Guest

It's amazing the people trying to defend this company. Just look at all the complaints.

This company doesn't care about its customers like good ol Les did back in the day. These managers get monthly bonus on top of they're pay and do anything to bring money into their store including making false statements about someone's car.

Does this sound familiar? Can you remember all the corporate bonuses of other companies in the news?

Guest

your a fool for going back over and over again and then going back

Guest

how is it that if someone pays there bill every month with out missing one payment, there credit limit keeps going down from $2200.00 to $1200.00 in the last 7 months. it does not make sense to me because Swabs is a good store and I would like to keep my account there but with my limit going down I am forced to go elsewhere for my tires and batteries and stuff

Guest

It's funny how everyone has spelling mistakes from Frustration

Guest

seriously, I can't believe what i just read.... you must be the dumbest mother *** person in the world!! when people like you *** about *** *** like this, (over & over & over) it's kinda entertaining!!

Guest

if you actually read your warranty you would see that is states that tire replacement is prorated based on tread left on your tire. thats why you only got 20% credit for your old tire.

And the fast that les schwab wouldnt repair a faulty tire is great! atleast they care about your safety.

If you drive on a flat tire for too long it shreds the inside of the tire. any legitimate tire company wouldnt repair that tire and would recommend a new one.

Guest

Just because the competitor will fix junk tires dosen't mean the leader will. Customers like you are what make my wait at Les Schwab longer.

They do a great service and do it with a smile.

You are probally the same guys that blame them when it snows and they can't help you right away. You must be the only person that needs tires or chains...Grow up!

Guest

Eggo waffle its most discriminated place to work staff is very unprofessional, if u Mexican go and enjoy your time for other pls be careful not justifiable place to work add is 475 eggo way sj, ca95116

Guest

:grin WHY DID YOU GO BACK SO MANY TIMES? SREW ME ONCE, SHAME ON YOU. SCREW ME TWICE, SHAME ON ME.......

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