
Les Schwab Tire Centers Reviews
Les Schwab Tire Centers Reviews
I bought tires with apparently a 65k warranty, I didnt even know this, as I have never had problems as I am about to describe WITH ANY TIRE. I get my car out of my local shop and the gentleman informs me I should go back to wherever I had purchased my tires and have them looked at.
The sidewalls have slashes appearing in them between impeach tread. The young nice kid comes out to check them whips out a knife and starts to prod around in one of the slashes looking for belts and says wow this is crazy I have never seen an open country tire do this. Brings a manager out, he looks at it and my receipt all that says wow that is dangerous and I wouldn't like that either, I had 29k on a 65k warranty. But they tell me it's a defect, nothing to do with normal wear and tear.
So i was happy, great they said uts covered, blah blah blah. I get in to set up the appointment (again saying whoa this is a dangerous situation you must get this fixed), and says I cant give you a quote on what it will cost?? At this point 2 managers?? Have looked at the tires and were shocked that they were falling apart.
But yet less than half the mileage warranty and no fault of my own , a defect in the tire and they want me to buy new tires with a discount. AGAIN THEY SAID A DEFECT IN THE TIRE, but their assessment office would not ok replacing 2 DEFECTIVE tires.
Their words not mine. NEVER DO BUSINESS WITH ANY LES SCHWAB POULSBO WA
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Verified Reviewer New ReviewerRebate
- Good products and customer service
- Lack of notification about the status my rebate
Warranty isdues
User's recommendation: Been a customer for over 25 years. I would probably still recommend someone to the company.
- Fast and honest
- Customer gouging
Les Schwab purposely drained transmission fluid after changing a tire to get more service work
User's recommendation: Watch closely, take notes.
Bad costumer services
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Verified Reviewer New ReviewerPut snow chains on a vehicle not equipped to have them . Drove 15 miles before chains snapped causing 7700 worth of damage!
- Received faulty product but just once
- Unwillingness to make things right
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Verified Reviewer New ReviewerI don't know how much it's going to cost to get it fixed. It shouldn't cost ME anything.
Bad costumer service
User's recommendation: Don't go to Les Schawb in mukilteo. Bad service.
Tire quality issues and customer service
User's recommendation: Hire better quality employees.
Companies Similar to Les Schwab Tire Centers
Bad company to business do with or to work
User's recommendation: Do not go to Les Schwab.
- Naked greed
Rude people on the phone
- Poor customer service
Poor attitude, poor service.
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Verified Reviewer New ReviewerNo discounts for minorities
- Location
- Attitude of the manager
- Not considering age of customer and needs
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Verified Reviewer New ReviewerDefective Mechanic Work
User's recommendation: only go to get air put in your tires thats all they are good for.
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Verified Reviewer New ReviewerComplaint
- I usually get good service
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Same thing was said to me at the Dallas, Oregon store, "...a misunderstanding." And when I complained about his attitude, the assistant manager then invited me to take my business elsewhere. I have been a customer of this store for over 20 years and this is how I am treated?
They screwed up on the order and then tell me it is a misunderstanding and that I will now have to pay $300 more than the quote I was given. No apology from Conrad, just attitude.
I will take you up on your offer Conrad. Next time we will go elsewhere.