Yesterday at my local Eugene, Oregon Les Schwab tire center I went in for a yearly tire rotation. This is a once a year process that they recommend.
Now I got my car back and checked the inside of my tires because I marked them to see if they would rotate them or just say they did. Well I got my car back the rotate one side and billed for all four sides that god I bought my tires there or else I would of had to pay $22 for a job not done.
When I call them this morning they said it was done and then I told them I know they didn't, then they rotated the passenger side and not the driver side and it was the other way around, anyways they said it didn't need it and I told them that I was told to do it every year, but the case is if a customer ask you to do something and you don't, but you recommend it there is something definetaly wrong here.