I had my oil changed at a local business, and they informed me that I had a screw imbedded in one of my tires.. I was on my way on a four hour trip out of town, and I knew that I couldn't make the trip without checking this out.
I drove to the East Ave. Les Schwab business and they were very helpful, professional and courteous..They understood my need to be on my way asap, and had to place me on a short wait list. They apologized, and took me as quickly as they could. The serviceman told me that he had checked the tire more than once and said that there indeed was a screw, but it was only superficial and that he removed it and no air was leaking.
I was very thankful for the quick and thorough diagnosis.
I will be heading over there this afternoon for a new set of tires. (they are all pretty tired).
Thank you for your great customer service.
Product or Service Mentioned: Les Schwab Tire Centers Customer Care.