For years I have always had excellent service with the Burien Les Schwab store. I recommended you to a neighbor family. Their son, Jesse Ritchie bought 2 tires from your West Seattle Store about 3-4 months ago. One tire went flat because of a gash on the tire just adjacent to the tire tread. Jesse took it to the West Seattle Store and he was told 5/14/16 that it was caused by someone slashing his tire and therefore was not under warranty. He then bought another tire. I and his Mother went to the store with him and told them we thought this was unfair because nobody knows how this tire was damaged. When we looked at the tire and it appeared that due to the location of the RF tire damage this was quite possibly road inflicted damage. Please see for yourself. I have attached a picture of the tire in question and the receipt for the tire purchase. Jesse Ritchie read and agrees to this report. Thank you for your consideration.
Reviewer is in unhappy mood. This person is quite happy with polite employees and stated that there is a room for improvement of not honoring guarantee plain and simple and unwillingness to make things right. Please immediately contact the author of this review to discuss warranty issue of mastercraft tires tires and associated monetary loss in the amount of $494. Les Schwab Tire Centers needs to issue a full refund according to poster's claims.