I would like to know why we cannot contact Les Schwab corporate to complain about the practice of pushing siping on all customers! My husband and I have been loyal Les Schwabbies for about 20 years and have spent thousands of dollars on tires there.
We had tires siped once, just once, about 12 years ago and swore we would never do it again. We actually lost chunks of the tires and of course, were told by Les Schwab that it must have been the tire design or manufacturer's fault (Toyo, their number one brand). So, we simply asked them to put in our file that we preferred NO SIPING in the future. Yet every single time we buy tires, have our brakes serviced or as today, had our studded tires removed and our existing all-seasons put on (bought from the same store the year before), we are asked the same thing..."Have we talked to you about siping"?
So, I went online to find a corporate address to send a complaint and I can't find a thing.
We have already complained numerous times to the store manager, with whom we have had many conversations in the past about service or needs, so I have to assume this is some kind of sales push quota thing...but it really chaps my hide! If siping is so dang good, then tire manufacturers would be offering them as a standard and the costs would simply be passed on to the consumers anyway!
Product or Service Mentioned: Les Schwab Tire Centers Manager.